1. Document@s
  2. TICAL
  3. Artículos
  4. Artículos 2015
Please use this identifier to cite or link to this item: http://hdl.handle.net/10786/969
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DC FieldValueLanguage
dc.creatorRodrigo Gonçalves-
dc.creatorEdison Tadeu Lopes Melo-
dc.rights.accessrightsopenAccessspa
dc.date.accessioned2015-09-21T15:47:47Z-
dc.date.available2015-09-21T15:47:47Z-
dc.date.created2015-07-07-
dc.date.issued2015-09-21-
dc.format.mimetypePDFspa
dc.identifier.urihttp://hdl.handle.net/10786/969-
dc.language.isoporspa
dc.subjectITILspa
dc.subjectAtendimentospa
dc.subjectOTRSspa
dc.subjectimplantaçãospa
dc.typeArticlespa
dc.titleIntroduzindo ITIL no ambiente acadêmicospa
dc.creator.emailrodrigo.g@ufsc.brspa
dc.creator.emailedison.melo@ufsc.brspa
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