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Please use this identifier to cite or link to this item:
http://hdl.handle.net/10786/969| Title: | Introduzindo ITIL no ambiente acadêmico |
| Keywords: | ITIL Atendimento OTRS implantação |
| Issue Date: | 21-Sep-2015 |
| URI: | http://hdl.handle.net/10786/969 |
| Appears in Collections: | Artículos 2015 |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 57-Implementação de ITIL.pdf | 900,14 kB | Adobe PDF |  View/Open |
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